Policy & Service Evaluations
“Evaluation is the systematic assessment of the design, implementation, or results of an initiative for the purposes of learning or decision-making.”
We provide independent, specialised evaluations of accessibility and accessibility support (accommodation) policies, programmes, and services. Through a strong accessibility lens, we help organisations across diverse sectors strengthen their practices and create inclusive and accessible experiences for all.
Our extensive experience encompasses sectors such as:
Education: Accessibility reviews of institutional and departmental policies, services, and research practices across primary, secondary, and postsecondary education. We enhance student affairs, academic programming, campus life, and administrative operations, embedding inclusive and equitable practices, with specialised expertise in supporting students with disabilities.
Employment: Workplace accessibility policies, inclusive hiring practices, and accessibility supports (accommodation) for employees
Healthcare: Inclusive patient experiences, clinic and hospital accessibility, and health service policies
Housing: Accessibility in residential spaces, housing programs, and tenant services
Small Businesses: Practical, scalable accessibility solutions for customer service, retail, and workplaces
This list is illustrative, reflecting our comprehensive expertise across various sectors.
Using evidence-based research, stakeholder engagement, and recognized assessment tools, we identify strengths and opportunities for improvement. Our evaluations help organizations enhance accessibility, supports (accommodation), and inclusivity while fostering innovation and continuous improvement.
By centering the lived experiences of people with disabilities, including those with intersecting identities, we provide practical, actionable recommendations that help organizations meet the highest standards and best practices in accessibility. Our approach is designed to promote accessibility improvements that are both effective and sustainable.
With expertise in Canadian and U.S. accessibility legislation and a global perspective, we help you align with human rights obligations while improving the experiences of customers, students, and employees.
Contact us today to learn how we can help your organization become more accessible and inclusive.
